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TS_99088461-Visitor
1-Visitor
April 21, 2021
Question

Fatal Error when changing sheets in Drawing.

  • April 21, 2021
  • 1 reply
  • 691 views
I am using Creo Parametric 7.0 7.0.3.0

Fatal Error when changing sheets in Drawing. Traceback file contents below.

Here are the errors that I faced
-------------------------------------------------
The trace creation timestamp is: Wed Apr 21 13:58:22 21
The executable build timestamp is: Thu Jan 28 10:21:00 21
The datecode is: 2020454
The pro machine type is: x86e_win64
The process ID is: 7156
The traceback type is : CRASH
The logger exit status is: 00003
The Trail is: trail.txt.256
The release is: 7.0
The product version is: 7.0.3.0
The product title is: Creo Parametric
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Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 1304.

    1 reply

    B
    BenLoosli23-Emerald III
    23-Emerald III
    April 21, 2021

    Please contact PTC Technical Support for this type of error. The user community does not have access to the tools needed to help you with a crash traceback error.

     

    Some additional information may help a user recognize if they have had a similar error.

    Commercial or Student edition of Creo?

    Part file or assembly in the drawing?

    Number of sheets in your drawing?

    Have you switched sheets before in this drawing?

     

    When did you last restart Creo?

    When did you last reboot your computer?

    Working in native mode or using Windchill?

     

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