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1-Visitor
March 1, 2020
Question

Help with this incompatibility error when preparing for 3D printing

  • March 1, 2020
  • 1 reply
  • 1145 views

When I was trying to prepare a design from class for 3D printing I received the following error:

 

"The file C:\...\Creo3D\Creo 6.0.20\Common Files\text\3d-printing\prin3d_certified.conf was created with a commercial version of Creo Parametric and is not compatible with the version of Creo Parametric Student Edition (for educational use only) you are running." 

 

Is there anyway to resolve this?

Thanks.

1 reply

24-Ruby III
March 2, 2020

@rundmc wrote:

When I was trying to prepare a design from class for 3D printing I received the following error:

 

"The file C:\...\Creo3D\Creo 6.0.20\Common Files\text\3d-printing\prin3d_certified.conf was created with a commercial version of Creo Parametric and is not compatible with the version of Creo Parametric Student Edition (for educational use only) you are running." 

 

Is there anyway to resolve this?

Thanks.


Hi,

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