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1-Visitor
April 24, 2017
Question

higher pen thickness while plotting

  • April 24, 2017
  • 8 replies
  • 5651 views

Whenever I try to print my file, The line thickness is a lot and hence the print is all messy.

 

I tried updating the pen thickness in pentable but still the results are same. Attaching pics for your reference.

8 replies

24-Ruby III
April 24, 2017

Hi,

the drawing is probably corrupted and you must re-create it .

MH

StephenW
23-Emerald III
April 24, 2017

Without the .1, .2, .3 files, there is no user recovery for a drawing. You can open a support case with PTC support if you are on maintenance. They may be able to recover some or all of the work.

Can you open the model? If not, maybe it's the model that is causing the problem.

Why are there no iterations for the file history? The default action is for Creo to create the .1, .2, .3, etc files. The option is save_file_iterations...you have it turned off? (This setting should never be used, the file iterations are a great recovery tool). Otherwise, maybe your files are actually in a different location and you don't realize it??

1-Visitor
April 24, 2017

I agree with Stephen and if you cannot find the iterations of the file it is possible that your working directory inadvertently got changed.  You are looking/working in the wrong place.  Can you open the model that was used to create the drawing?  Look for the drawing through your operating system using an operating sytem search tool.

Patrick Perry

12-Amethyst
April 24, 2017

If you can't open it, you can't open it.  Depending on what exactly is wrong with it, I may be able to fix it up, and you should file an SPR for that.  Mention the SPR number my way and I'll give it priority (this sort of thing is generally easy to either fix or to figure that it can't be fixed).

samritkar1-VisitorAuthor
1-Visitor
April 25, 2017

How do I file an SPR

24-Ruby III
April 25, 2017

Hi,

only PTC Support can open SPR. You have to open Case at PTC Support, send them your data and ask them to repair them.

MH

1-Visitor
April 24, 2017

SWAPNIL AMRITKAR wrote:

. when I looked in the directory all the earlier backup files are also not there.

Maybe one or models are missing because they moved or the drawing moved?

Another possibility is that a file (drawing or model) was modified in a later version.

Can you send screen shots of error message and notification in the message area?

17-Peridot
April 25, 2017

By any chance did you take a backup of the files and you may have forgot to change the directory back to the initial directory???