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Nick_331810-Marble
10-Marble
December 14, 2022
Solved

Insert here green not working

  • December 14, 2022
  • 5 replies
  • 2346 views

I have an issue that just recently started where when I have an open model I can not drag the green insert here bar, even when I have the item checked out.  This is happening in prt as well as asm model trees.

Best answer by Nick_3318

I use Dell monitors for working and the "Dell Display Manager" was causing the issue.  The app has been uninstalled and everything is working properly now.

5 replies

M
MartinHanak24-Ruby III
24-Ruby III
December 14, 2022
@Nick_3318 wrote:

I have an issue that just recently started where when I have an open model I can not drag the green insert here bar, even when I have the item checked out.  This is happening in prt as well as asm model trees.

Hi,

please record mp4 video showing your activity and upload it.

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Nick_331810-MarbleAuthor
10-Marble
December 14, 2022

(view in My Videos)

M
MartinHanak24-Ruby III
24-Ruby III
December 15, 2022

Hi,

please try steps mentioned in https://www.ptc.com/en/support/article/cs372602

Please next time give information about Creo version you use.

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Nick_331810-MarbleAuthorAnswer
10-Marble
January 20, 2023

I use Dell monitors for working and the "Dell Display Manager" was causing the issue.  The app has been uninstalled and everything is working properly now.

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