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rlecoeur1-Visitor
1-Visitor
March 22, 2017
Question

Issue on assembly

  • March 22, 2017
  • 3 replies
  • 1729 views

Hello,

I have a big problem on creo. Since this morning, it is impossible to modify my assembly. The crash software has every manipulation and I still have the same error message. (see picture)

See attached the log file.

Creo 3.0 M090

CREO FATAL ERROR.JPG

Can you help me please ?

Thank you.

3 replies

StephenW
StephenW23-Emerald III
23-Emerald III
March 22, 2017

I would suggest submitting a  support ticket to PTC for traceback errors.

Other suggestions is to try opening the parts and sub assemblies to see if you can find something corrupted. If you are using Windchill, try adding the assembly to a new workspace, sometimes workspaces corrupt.

S
SandeepKadam0714-Alexandrite
14-Alexandrite
April 13, 2017

Hi,

Check error message if you find in message area. Many times we ignore messages shown there.

If you don't find any error message, better to log a case into PTC suuport log. Only PTC team can investigate these traceback files.

Regards

Sandeep

H
habdul1-Visitor
1-Visitor
April 14, 2017

Try upgrading to the latest build. The number of crashes went down when we upgraded from M060 to M110.

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