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Steve123456712-Amethyst
12-Amethyst
October 19, 2024
Solved

KISSsoft and Creo

  • October 19, 2024
  • 2 replies
  • 2782 views

Hi,

I am currently working on creating an interface between Creo 9 and KISSsoft. I am following the manual provided by KISSsoft (2023) to complete the necessary steps, but I am encountering difficulties. Additionally, the information available online is quite limited, which makes troubleshooting challenging. (I have tried all three variants from the manual)

SS_9818127_0-1729328965784.png

SS_9818127_1-1729328981968.png

 

Issue: When I click "Create New Gear" in Creo 9, an error message pops up. The message refers to Applisoft, which I´m have also contacted.

SS_9818127_3-1729329617497.png

SS_9818127_2-1729329240116.png

 

However, when I check the specified folder, there is no such file present.

If I create a file with the suggested name and then click "Create New Gear," nothing happens — not even an error message anymore. So what is wrong?

 

Also this text is in the Creo console: (Nothing there is linking to the Folder above)

SS_9818127_4-1729330107963.png

 


Or is there a specific procedure I should follow to make this work (e.g., opening certain files first, executing specific steps, calculate a gear first, etc.)?

 

Thank you all!

Steve

 

 

Best answer by Steve1234567

Edit: If somebody has the same stupid and very rare problem: You must open KISSsoft as administrator, calculate your gear export it (3D). Open Creo and click Create New Gear. Thats all (that i needed to solve my problem and it worked for me) yay!

2 replies

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Steve123456712-AmethystAuthor
12-Amethyst
October 22, 2024

Or has somebody experience with it?

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
October 22, 2024
In general, when having issues with 3rd party add-ons, you will get a lot more appropriate help from the 3 rd party tech support or you can try their community if they have one. There may not be many active users in the creo community of the specific add-on you are attempting to us, so their will likely not be much help here.

    S
    Steve123456712-AmethystAuthorAnswer
    12-Amethyst
    October 25, 2024

    Edit: If somebody has the same stupid and very rare problem: You must open KISSsoft as administrator, calculate your gear export it (3D). Open Creo and click Create New Gear. Thats all (that i needed to solve my problem and it worked for me) yay!

      Dale_Rosema
      23-Emerald III
      Dale_Rosema23-Emerald III
      23-Emerald III
      October 25, 2024

      Thanks for sharing your findings!

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