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ptc-2102914-Participant
4-Participant
August 7, 2025
Question

license unreachable issue creo

  • August 7, 2025
  • 2 replies
  • 384 views

does anyone know how to fix this creo license issue  the status of the license says unreachable

2 replies

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
August 7, 2025

Is this a local/individual license or a company license coming from a server?

Is this a new install or an existing one that is now not working?

If a company license, contact your IT department who installed/setup Creo.

Local license, did you install it properly?

 

P
ptc-2102914-ParticipantAuthor
4-Participant
August 7, 2025

One computer 1 license a floating license

Creo 10.5 has been running over a year now, windows updated and corrupted the license file

Now I cant open creo to keep working

M
MartinHanak24-Ruby III
24-Ruby III
August 8, 2025
@ptc-210291 wrote:

One computer 1 license a floating license

Creo 10.5 has been running over a year now, windows updated and corrupted the license file

Now I cant open creo to keep working

Hi,

I guess that Windows update removed lmadmin_ptc service.

You have 2 options:

 

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