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bmancini15-Moonstone
15-Moonstone
Mar 3, 2022 11:14 AM UTC
Solved

PTC Learning Connector Error

Hello everyone,
when i click on this icon bmancini_0-1646305871372.png to open "PTC Learning Connector" i get this error:

bmancini_1-1646305956461.png

I have made several attempts but without success.
Can you tell me how to solve it?
Thank you
P.S. I am using creo 8.0.0.0

 

VladimirNAnswer
24-Ruby IV
Mar 3, 2022 11:44 AM UTC

 Hi,

 

Read this article - "Unable to connect to LearningConnector starting from Creo Parametric 7.0.0.0": https://www.ptc.com/en/support/article/cs346017 

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4 replies

VladimirN24-Ruby IVAnswer
24-Ruby IV
Mar 3, 2022 11:44 AM UTC

 Hi,

 

Read this article - "Unable to connect to LearningConnector starting from Creo Parametric 7.0.0.0": https://www.ptc.com/en/support/article/cs346017 

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bmancini15-MoonstoneAuthor
15-Moonstone
Mar 7, 2022 1:02 PM UTC

Thanks for your reply, the link in the program still can't make it work.
The only solution is to use the website directly.

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bmancini15-MoonstoneAuthor
15-Moonstone
May 19, 2022 2:03 PM UTC

It seems that I have answered my problem:
I set:
windows_browser_type chromium_browser
And
js_error_policy suppress_continue

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    R_Kumar5-Regular Member
    5-Regular Member
    Jul 27, 2023 10:00 AM UTC

    Learning Connector does not support IE browser, so you need to change your creo browser to chromium one. to do this you have to change this in the configuration 

    • Use config option windows_browser_type chromium_browser to enable Chromium in Creo

    About the script error pop, when browsing a page containing JavaScript errors in an embedded browser, a popup is thrown, you can either close the pop-up or suppress it in config so that it will not appear again.

    • Setting "js_error_policy" to "suppress_continue" in config.pro allowed to not get the error
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