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StephenW
StephenW23-Emerald III
23-Emerald III
July 30, 2020
Solved

Random delays

  • July 30, 2020
  • 12 replies
  • 4670 views

At some point in the recent past, Creo started having pauses or delays during normal working. Seems random. I'm in a drawing today and it lets me do a few things and then pauses for a few seconds. Then goes right back to where it was. I typically click 2 or 3 times thinking I didn't select right and realize its not waiting on me. 

I'm on Creo 4, just updated to M130 hoping it would change something. Nope.

Cleaned out my workspaces and deleted my .wf...didn't help.

Cleaned out my working directory...didn't help

Was working in a large workspace, so I moved my current drawing an it's files to a standalone workspace, 29 objects...didn't help.

Disabled the 2 config.pro files and restarted...didn't help.

I am working from home, it's the only other thing I can't test. I *think* it was happening in the office when I was there. We have a local install, local working directory. Some network connections in the config but I think I ruled those out when I disabled the config.pro's.

Any thoughts on other things I could try?

Best answer by StephenW

Never really solved it. I *think* it basically went away on its own.

 

We did later have an unrelated issue with a newly deployed IT security / virus protection software call Sentinel. The most noticeable problem with it was when using file - open or any other dialog that opened a window similar would take over a minute for the window to pop up, didn't matter whether I was at the office or working from home.

 

If I was you, I would first verify if you've had any system upgrades or changes to IT software that might have coincided with the problem.  Then I would try the other suggestions from the other users responses and open a support case with PTC if you can reproduce or quantify the problem

12 replies

T
Tdaugherty16-Pearl
16-Pearl
July 30, 2020

Is the data you're working on graphically heavy? Complex geometry seems to be a leading cause of small delays and lockups. Maybe try simplifying the data or suppressing a few things and retry?

 

Ty

StephenW
StephenW23-Emerald IIIAuthor
23-Emerald III
July 30, 2020

Nope, current work is on a relatively simple weld assembly with the parts being very low feature count. No assembly cuts. No external references. Its not only this assembly. It's all creo work. I even noticed it on a piece part model when I edited an existing feature.

Nothing complex what-so-ever. No additional models open or, in my latest test, even in the workspace.

B
BenLoosli23-Emerald III
23-Emerald III
July 30, 2020

How often do you reboot your workstation?

When was it last rebooted?

How old is your workspace?

 

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