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1-Visitor
April 27, 2020
Question

Restoring Frame from Event Log Just Cleared my Entire Workspace

  • April 27, 2020
  • 1 reply
  • 1150 views

Hi all,

 

I ran into a frustrating issue on Friday afternoon where I restored a previous frame from my event log & then my entire workspace was gone/cleared. A run-down of the process:

 

-working on a specific part before lunch; saved part to workspace (did not upload), restarted computer while I made lunch

 

-approximately 30 minutes later, loaded saved part to session & noticed that none of the changes I previously made were there; checked event log to make sure save went through & found frame that confirmed save action happened

 

-clicked on "apply this event", waited, & was then asked to clear my session; hit yes, & then suddenly everything in my workspace was gone (all local/uploaded/modified changes lost)

 

Why in the world would this happen? I probably lost ~2 weeks of work because of this.

 

Thanks.

 

EDIT: Creo version 5.0.4 & Windchill version 11.0

1 reply

Support
April 27, 2020

Which product is this?

 

Regards.

 

--Sharon

1-Visitor
April 27, 2020

Sorry, should have specified. Using PTC Creo 5.0.4 & Windchill 11.0.