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TS_1055645412-Amethyst
12-Amethyst
Jan 16, 2023 10:13 AM UTC
Solved

Sketcher, funktions can only be selected after clicking in 2nd monitor

This problem exists in several versions of Creo (e.g. 2 and 7). When I want to select a funtion in the scetcher, the cursor doesn't change unless I make a click in the second monitor. This problem happens quite often. Sometimes I cannot type in values unless I make an extra click in the second monitor. No support could help me until now. The only advice was to exchange my hardware.

TS_10556454Answer
12-Amethyst
Feb 9, 2023 9:43 AM UTC

I exchanged the 3D Connexion Space Explorer to a Space Mouse Compact. Since then the error has't occurred any more.

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3 replies

MartinHanak24-Ruby III
24-Ruby III
Jan 16, 2023 11:49 AM UTC

Hi,

the problem is specific to your "environment" therefore only you can find the solution.

It looks like Creo window is not active when you click line/circle button. Creo window is activated when you click left monitor. I have never met such situation.

 

1.] move Creo to "left" window and test it

2.] create new user, login as new user a test Creo

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TS_1055645412-AmethystAuthor
12-Amethyst
Jan 16, 2023 3:04 PM UTC

Hi Martin,

Thanks for the answer. I'll try it out.

Regards,

Thomas

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TS_1055645412-AmethystAuthorAnswer
12-Amethyst
Feb 9, 2023 9:43 AM UTC

I exchanged the 3D Connexion Space Explorer to a Space Mouse Compact. Since then the error has't occurred any more.

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