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Ketan_Lalcheta2-Explorer
2-Explorer
October 10, 2017
Solved

Slant dimension for Creo 3.0 M120

Hello

 

We are using Creo 3.0 M120. Few users are facing creo crash issue for drawing file once slant dimension is provided.

 

Has anyone faced this issue?

 

Thanks and Regards

Ketan

AmitDeshpandeAnswer
18-Opal
October 11, 2017

Hello,

 

I put the traceback through the analysis tool and it did link to an existing Crash ID.  The Crash ID has a few SPRs associated with it.

 

  • Creo crashes when selecting 3 draft entities using the CTRL button, after the Edit Attachment operation
    • SPR is still open and being worked on
  • Creo Parametric 3.0 exits while switching to Tangent reference selection during Edit Attachment of tangent-tangent linear dimension
    • SPR is still open and being worked on
  • Creo Parametric 3.0 exits when editing attachment of a drawing dimension
    • SPR has been fixed in Creo Parametric 3.0 M100

So it appears that the exit is occuring during the Edit Attachment operation, in the drawing.  Please see if you can update to M100 or later, and verify if that improves the performance/stability.

 

Thanks,

Amit

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7 replies

AmitDeshpande18-Opal
18-Opal
October 10, 2017

If it's an exit you can reproduce consistently, I would suggest opening a support case.  If you can, upload the traceback.log file, here.  I can try to put it through the analysis tool, and see if it provides any information.

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    Ketan_Lalcheta2-ExplorerAuthor
    2-Explorer
    October 11, 2017

    Please find attached file and see whether you can get some useful information.

    Translate
    AmitDeshpande18-OpalAnswer
    18-Opal
    October 11, 2017

    Hello,

     

    I put the traceback through the analysis tool and it did link to an existing Crash ID.  The Crash ID has a few SPRs associated with it.

     

    • Creo crashes when selecting 3 draft entities using the CTRL button, after the Edit Attachment operation
      • SPR is still open and being worked on
    • Creo Parametric 3.0 exits while switching to Tangent reference selection during Edit Attachment of tangent-tangent linear dimension
      • SPR is still open and being worked on
    • Creo Parametric 3.0 exits when editing attachment of a drawing dimension
      • SPR has been fixed in Creo Parametric 3.0 M100

    So it appears that the exit is occuring during the Edit Attachment operation, in the drawing.  Please see if you can update to M100 or later, and verify if that improves the performance/stability.

     

    Thanks,

    Amit

    Translate
      MartinHanak24-Ruby III
      24-Ruby III
      October 12, 2017

      Hi,

       

      if some users can create slanted dimensions and other not, then the problem could be related to graphic card driver, too.

       

      Ask users to use config.pro option graphics win32_gdi to test graphic card driver influence.

      Translate
        Ketan_Lalcheta2-ExplorerAuthor
        2-Explorer
        October 12, 2017

        It's crashing for few users only. It's not reproducible also. Same operations not crashes Creo on same drawing also.

         

        Any idea of this perticular issue?

         

        Thanks and Regards

        Ketan

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