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elrafa443-Newcomer
3-Newcomer
May 22, 2026
Question

Step file conversion issues

  • May 22, 2026
  • 1 reply
  • 39 views

Hello.

Whenever I need to upload a step file to my Creo assembly, the conversion erases several surfaces of the assembly/part inside the step file. I do the same conversion in other 3D software and everything is alright, therefore I believe the issues is not in the step file itself.

I was wondering if any of you has the same issue where surfaces don’t appear. Sometimes it’s so bad that critical parts do not appear. If anyone knows how to solve this or has some suggestion to get around, I appreciate the help.

Thanks!

1 reply

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
May 22, 2026

There are some good suggestions in this post about step imports . Note setting import accuracy to “external” is one that often works, details are in the linked post.

I have also had luck importing problematic step files in to solidworks or inventor and then exporting from them in a different format to get a better creo import, but it has always been trial and error since I don’t regularly use software other than creo.

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