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1-Visitor
Jul 13, 2022 2:28 AM UTC
Question

Support Creo

Hi everyone, currently my Creo software is crashing. i can't use some commands like sell… my version is 6. how can i fix it. thank you

4 replies

StephenW
23-Emerald III
Jul 13, 2022 1:18 PM UTC

Is it giving an error messages? Is it crashing on other models or just one model? 

With just the information you provided, there isn't much help I can offer.

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1-Visitor
Jul 14, 2022 2:30 AM UTC

Can you remote check the error and help me fix it? Thank you 

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24-Ruby III
Jul 14, 2022 6:03 AM UTC

Hi,

if you are PTC active customer, please contact PTC Support directly (or ask your VAR to provide help).

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