Skip to main content
E
ErikClacey14-Alexandrite
14-Alexandrite
November 21, 2022
Question

Unexpected exit of Creo from Generative design, Generate design step 6

  • November 21, 2022
  • 2 replies
  • 1150 views

I'm using using Generative design and sometimes, when generating the solid part(Generate design), something happens at step 6 causing Creo to exit. Unfortunatelly no log file is written so I have no means of diagnosing why it happens. I've had similar exist on a few other detatils. Not many but still critical. Is this someone else has seen and know of a resolution to it?

Running Creo 9.0.1.0 and Windchill 12.0.2

2 replies

StephenW
StephenW23-Emerald III
23-Emerald III
November 23, 2022

If this is repeatable, open a support case with PTC. If it is random exits, well, you can still open a support case, but likely you are randomly out of luck.

V
VladimirN24-Ruby IV
24-Ruby IV
November 24, 2022

"Open a Support Case": https://support.ptc.com/apps/cs_loggers/case_logger/auth/ssl/log 

Terms & ConditionsAccessibility statement