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A
AB_1073688410-Marble
10-Marble
June 20, 2024
Question

Uninstall thumbnail viewer for Creo 4 not working via silent working

  • June 20, 2024
  • 2 replies
  • 698 views
I am using Pro/ENGINEER and Creo Elements/Pro Release Wildfire 4.0 and DatecodeM140

Uninstall thumbnail viewer for Creo 4 not working.

I copied the Thumbviewer_32_64.msi to local C drive folder and executed below command
C:\tmp\Thumbnail_PlatformServices>msiexec/uninstall C:\tmp\Thumbnail_PlatformServices\Thumbviewer_32_64.msi/passive

same way I need to uninstall for Creo 6 and Creo 8.

The main intention is to uninstall in silent mode all non-latest versions of Creo

2 replies

Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald III
23-Emerald III
June 20, 2024

Are you running several different versions of the software on one machine?

If so, do you have separate installation folders for each version so that one is not trying to update the other.

I am not an expert in this, but you will run into issues if they are not kept separated since some of the supporting files will have the same name for the newer versions of files.

A
anursinghCommunity Manager
Community Manager
June 24, 2024

Hi @AB_10736884,

 

I wanted to follow up with you on your post to see if your question has been answered. 
If so, please mark the appropriate reply as the Accepted Solution. 
Of course, if you have more to share on your issue, please let the Community know so that we can continue to help you. 

 

Thanks,
Anurag

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