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23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
October 5, 2015
Question

Weird Printing Issue - TrueType Fonts Printing Too Large

  • October 5, 2015
  • 2 replies
  • 3510 views

We are having an issue where drawings will sometimes print out with the all the fonts incorrectly scaled up.  These drawings do contain TrueType fonts, but they're not being sent to the printer that way.  The plotter config files are telling Creo to stroke all fonts before output.  What makes this so confusing is that the output can be right one minute and wrong the next with no changes to the Creo session (as far as I can tell).  The exact same user on the exact same computer printing the exact same drawing to the exact same printer (with the exact same method) is getting different results.

 

Now technically this is probably an automation question since we're using B&W's SmartAssembly to automate the printing, but I hoping to increase exposure by leaving this in the root Creo context.  I'm really hoping someone has seen something similar, regardless of whether or not automation was used.  No matter what I try I haven't been able to figure out how to make Creo stop doing it when it is happening, or cause it when it's not happening.  Please let me know if you've ever seen something similar.  Thanks.

 

Creo Parametric 3.0 M060

B&W SmartAssembly 5.0 M130

 

Correct Plot:

correct.png

 

Incorrect Plot:

oversize_fonts.png

 

Edit:  I just noticed that the dimension arrows are being scaled up too, so this seems to be some type of scaling issue beyond just the fonts.


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2 replies

T
TomD.inPDX17-Peridot
17-Peridot
October 6, 2015

One of the things I don't like about TTF is the fact that they are only definitions, not actual rendering.  Something is not finding the right font definition.

The other thing I don't like about TTF is that it is allowed to substitute whatever it thinks is appropriate (as defined in some level of obscurity).

"stroke all fonts, forever!" 

M
MartinHanak24-Ruby III
24-Ruby III
October 6, 2015

Tom,

another strange thing is that dimensions has disappeared from right view...

In the past I met strange behaviour during printing related to TTF fonts and some printer. Fortunatelly I was to able to reproduce these problems easily and they were related to stroke option.

I also met problems related to postscript printers ... these problems were caused by Creo bug.

Question: Can you upload your pcf file (printer configuration) ?

MH

T
23-Emerald IV
TomU23-Emerald IVAuthor
23-Emerald IV
October 6, 2015

The PCF and pen table files are attached, but I really don't think they're the problem since one time it prints fine and the next time it doesn't.  Stroke fonts is turned on, plus, the dimensions are disappearing and the dimension arrows are being scaled up too:

incorrect_scale.PNG

They are supposed to look like this:

correct_scale.PNG

M
MartinHanak24-Ruby III
24-Ruby III
October 6, 2015

Tom,

now I know that you are printing via MS Windows Printer Manager. Can you tell me what printer do you use ? I guess that the problem can be related to Windows printer drivers.

Also the problem can be related to CR3 M060, if it was not present in previous Creo versions. Unfortunatelly you cannot report it to PTC Support, because it is not reproducible...

MH

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