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Noah102674-Participant
4-Participant
June 2, 2025
Question

Weird Red Dot - SpaceMouse Enterprise

  • June 2, 2025
  • 1 reply
  • 396 views

Hello All,

 

I have been using Creo 10 for about a year now with a SpaceMouse Enterprise.  Recently, when I have an assembly open (doesn't happen in individual part files), I get the regular red "diamond" that shows me the spin center when moving the model with the SM, but I also get an additional red "dot" now that I have not seen before.  Additionally, when I let go of the SM to stop moving the model, it then shifts in a random direction, sometimes up to 1/5 of the screen, away from where I moved it to....

 

Noah10267_0-1748894364342.png

 

 

I think that second red dot is linked to the weird shift as I had not had the shifting issue before this dot appeared. 

 

How do I make it go away?

 

Updates: 

 

- The red dot only appears when rotating with SM.  When rotating with MMB, I get no red dot, but the model shift is still there.  It is actually more severe when using MMB, causing the model to shift out of frame.

- Closing the model, and re-opening seems to have "fixed" the shifting issue, but red dot still visible.

Thanks, 

1 reply

V
vnamboodheriCommunity Manager
Community Moderator
June 6, 2025

Hello @Noah10267, 

 

Thank you for using PTC Community.

Your question has not received a response so far. 
In order to receive meaningful responses from other community members, could you please provide more details and context regarding your inquiry? 
You can add information like:
 

  1. Have you recently changed any settings in Creo 10 or updated drivers for the SpaceMouse Enterprise? 
  2. Does the red dot appear consistently, or only under certain conditions?
  3. Does the model shift in a specific direction each time, or is it completely random?
  4. Have you checked if the issue persists when using a different SpaceMouse or a different Creo workspace?

 

This will enhance the likelihood of receiving valuable assistance from other Community members.

You might also find it useful to refer to this informative video on how to ask a good question. 

I hope this information is helpful.

Best Regards,
Vivek N
Community Moderation Team.

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