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verneinvirgile6-Contributor
6-Contributor
October 8, 2016
Question

where can i find traceback.log ? CREO 3.0

  • October 8, 2016
  • 2 replies
  • 8546 views

Hi , i'm a french teacher and my class work on CREO , this year we have updating to CREO 3.0 . During working on STEP part assemblies we have many unpredictable crashes an unreplicable ...it's random.

The only way i find to fix the problem is finding the traceback.log .

where can i find traceback.log ?

thanks for reading

 

Bes regards

 

VIRGILE VERNEIN


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2 replies

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
October 10, 2016

traceback.log will be in your working folder. Couple of ways to find your working folder are to look at your icon for launching Creo, right click properties. It's your "start in" folder. Or launch Creo, file open, click the working directory folder and look at the path on the to of the file open dialog.

Traceback.log is a text file you can open with a text editor but you will likely not find any useful info in there. It's generally for submitting to PTC tech support where they can read it and possibly diagnose potential problems.

    V
    verneinvirgile6-ContributorAuthor
    6-Contributor
    October 11, 2016

    Dear Stephen, thank you for the tip , i'll try to find it in the computers

    Thanks  a lot

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