Windchill is unreachable

Hi @LB_14396741 

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I would guess that there is a problem with the Creo Agent/Platform running on your computer. This is the portion of the Creo installation that connects Creo to several services including the connection to Windchill. You say you are running Creo 7, which is quite old, so I wonder if you have a newer version installed. If that is the case, the newer installation could have ruined the installation that came with Creo 7 because PTC is constantly updating things, both on the Creo and Windchill side of these files. They are SUPPOSED to leave the older files that specifically would be for Creo 7 in this case but add the new files for the newer version to use as well as the files that talk to Windchill. In fact, thinking about it, what version of Windchill are you on? You might check the PTC support sight to see if your Windchill can talk to Creo 7 but 7.0.12.0 is probably new enough that it is still supported but you should check.