When the user set up Creo on their system, they most likely didn’t include the Cabling module in the startup command. You can correct this with the “reconfigure” command, I believe. Or, if you want to correct this “by hand”, you could edit the .psf file on the user’s system to add the Feature Name of the Cabling module to the ENV=CREOPMA_FEATURE_NAME= line in parentheses. For example, if the Feature Name of a module I want to add is 12345, to add it to a specific .psf file the referenced line might look like
ENV=CREOPMA_FEATURE_NAME=PROE_EssentialsI (12345)
Meaning when this user starts up creo it will use a PROE_EssentialsI license for Creo, with an added license with Feature Name 12345.