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ProFeature16-Pearl
16-Pearl
May 5, 2024
Solved

Creo Ansys Simulation Solve - Failed - 0% completed

  • May 5, 2024
  • 3 replies
  • 3970 views

Hello All,

We have a problem with the Ansys Simulation module in Creo 11.0.0.0. When we run the simulation with the default settings, it always shows the message: "Solve I Failed I 0% completed," even when running with a simple part, and then stops without showing any results.

We had no such problem in Ansys Simulation when using Creo 10 on the same hardware. Why is this happening?

Our hardware: Windows 11, 28 GB memory, AMD Epyc 7V12 (4 CPUs), 2.4GHz, and NVIDIA T4.

 

Thanks in advance to anyone who may assist us solve this issue.

Best answer by MartinHanak
@ProFeature wrote:

The support responded that our hardware is not certified and that they are unable to reproduce the scenario.

Hi,

that's what I expected...

 

Suggestion: You can try to apply the solution which resolved my problem in Creo 9.0.6.0 and Creo 10.0.2.0.

 

I copied AOCL-LibBlis-Win-MT-dll.dll file into specific Creo subdirectories:

C:\PTC\Creo9_060\Creo 9.0.6.0\Common Files\applications\ansys\ansys\bin\winx64\BLAS\AMD

C:\PTC\Creo10_020\Creo 10.0.2.0\Common Files\applications\ansys\ansys\bin\winx64\BLAS\AMD

 

AOCL-LibBlis-Win-MT-dll.dll file is zipped in the attachment. I extracted this file from AOCL installation.

I downloaded AOCL_Windows-setup-4.1.0.204-AMD.exe from https://www.amd.com/en/developer/aocl.html page.

3 replies

M
MartinHanak24-Ruby III
24-Ruby III
May 6, 2024
@ProFeature wrote:

Hello All,

We have a problem with the Ansys Simulation module in Creo 11.0.0.0. When we run the simulation with the default settings, it always shows the message: "Solve I Failed I 0% completed," even when running with a simple part, and then stops without showing any results.

We had no such problem in Ansys Simulation when using Creo 10 on the same hardware. Why is this happening?

Our hardware: Windows 11, 28 GB memory, AMD Epyc 7V12 (4 CPUs), 2.4GHz, and NVIDIA T4.

 

Thanks in advance to anyone who may assist us solve this issue.

Hi,

please report the problem to PTC Support and told us the results. I am very curious about their reaction.

 

Note:

In October 2023 I reported that Ansys Simulation fails in Creo 9.0.6.0 with the message Solve I Failed I 99% completed - Solve phase jumps very quickly from 0% to 99% and fails on PC (AMD processor, NVIDIA RTX A4000, Windows 11).

  • PTC told me that my HW is not supported.
  • I have found that PTC Support does not have any AMD CPU available and therefore cannot reproduce the problem.

 

P
ProFeature16-PearlAuthor
16-Pearl
May 6, 2024

Hi @MartinHanak 

 

We are able to run Creo 10.0.4.0 Ansys Simulation on the same hardware without any issues, so how are we supposed to determine if this is a hardware issue?

 

M
MartinHanak24-Ruby III
24-Ruby III
May 6, 2024
@ProFeature wrote:

Hi @MartinHanak 

 

We are able to run Creo 10.0.4.0 Ansys Simulation on the same hardware without any issues, so how are we supposed to determine if this is a hardware issue?

 

Hi,

please do not ask me such question. I am ordinary Creo user,  not PTC guy. Please contact PTC Support.

F
fdio-28-Gravel
8-Gravel
May 8, 2024

they are still working on it, please wait until the next datecode 11.0.1, or you can use 10.0.4.

 

2024-05-08_140233.pnghttps://www.ptc.com/en/support/article/CS398825

    M
    MartinHanak24-Ruby III
    24-Ruby III
    May 8, 2024
    @fdio-2 wrote:

    they are still working on it, please wait until the next datecode 11.0.1, or you can use 10.0.4.

     

    2024-05-08_140233.pnghttps://www.ptc.com/en/support/article/CS398825

    Hi,

    OP can only keep his fingers crossed...

    The main problem is that PTC ignores computers with AMD processor. Their support does not have such computers available!

      P
      ProFeature16-PearlAuthor
      16-Pearl
      June 5, 2024

      Hello All,

      According Article - CS417403 Creo 11.0.1.0 will already have a solution.

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