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12-Amethyst
November 4, 2022
Question

creo crashes when selecting a compression method for an .avi file

  • November 4, 2022
  • 1 reply
  • 1476 views

Whenever I export an animation which I did in PTC Creo Parametric 8.0.4.0 and I want to select a compression method, Creo crashes.

 

pic1.png

 

Does somebody know how to fix that?

1 reply

tbraxton
22-Sapphire II
22-Sapphire II
November 4, 2022

If possible, try this on another machine to confirm the same behavior. If you are able to induce the crash repeatedly by selection in the UI then you should open a call with PTC tech support to investigate the cause.