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1-Visitor
February 9, 2018
Question

Fatal Error

  • February 9, 2018
  • 3 replies
  • 2461 views

I have recently encountered the fatal error message EXCEPTION_NONCONTINUABLE_EXCEPTION.  I am using

Creo 3.0 M130  with Windows 10   x86e win 64.  The explanations I have read regarding the above error message are a little ambiguous.  Any one else encounter the same message or have a definition?  Any help would be greatly appreciated.

 

Thanks in advance,

 

Creed

3 replies

StephenW
23-Emerald III
February 9, 2018

If it's reproducible, I would submit a support desk ticket. They will want the traceback log file and probably the data you are working with.

Even if it's not reproducible, you can still open a ticket and PTC can review the traceback and data and may be able to give you a reason for the fatal error.

14-Alexandrite
February 11, 2018

Yep, I agree with Steven. Exceptions can happen for a number of reasons. I would definitely submit your traceback.log file to your system admin or to PTC support. Also, if you are using the Creo Performance Advisor, sometimes it can help give details about a recent crash (they tend to call it a "Premature Exit").

Mahesh_Sharma
22-Sapphire I
February 20, 2018

Can you share traceback.log file?