Skip to main content
J
jgoncalves1-Visitor
1-Visitor
January 10, 2019
Solved

Graphic Card not support by Creo Simulation Live

  • January 10, 2019
  • 2 replies
  • 12343 views

During the installation of Creo 5.0.3.0 

  • creo.png

May laptop card is a GeForce GTX 860M (nvidia specifications)

PTC requires:

 

  • req.png

 

Why does my card is not supported?
It is based on Maxwell architecture, has 4GB Ram and the latest drivers.

 

PS: During execution on a simulation, Ia also get this error:

  • error.png

 

PS2: I was wrong about the 4GB. It is 2GB Ram Video Card. It this that is blocking the execution of a simulation?

Best answer by ToddKraft

jgoncalves,

 

We have some cases where a 2GB card does work within Creo Simulation Live.  I recommend upgrading to the latest Nvidia graphics driver for your machine and try running CSL again.   You have a Cuda enabled card, so hopefully it is just an out of date driver and then things will work for you.

 

Thanks,
Todd Kraft

2 replies

T
ToddKraft16-PearlAnswer
16-Pearl
January 10, 2019

jgoncalves,

 

We have some cases where a 2GB card does work within Creo Simulation Live.  I recommend upgrading to the latest Nvidia graphics driver for your machine and try running CSL again.   You have a Cuda enabled card, so hopefully it is just an out of date driver and then things will work for you.

 

Thanks,
Todd Kraft

    J
    jgoncalves1-VisitorAuthor
    1-Visitor
    January 10, 2019

    Thank you ToddKraft.

     

    I was relying on the Nvidia GeForce Experience to update my graphic card.

    I ran Device Manager (Windows 10) and got a newer driver.

    It is working now.

     

      G
      gquinlan5-Regular Member
      5-Regular Member
      November 6, 2019

      Yes, 2GB would prevent the solution working correctly.

        Terms & ConditionsAccessibility statement