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rahulvish071-Visitor
1-Visitor
January 25, 2019
Solved

Graphics card not supported

I have the graphics card of Nvidia Quadro P4000, with 8GB RAM. But while running Creo Simulation Live, I am getting the following error.   Can anyone please confirm my graphics card will be supporting CSL or not. 

Thanks

Rahul

MartinHanakAnswer
24-Ruby III
January 25, 2019

Hi,

update graphic drivers and check again using PTCHardwareCheck.exe utility

ftp://ftp.ptc.com/outgoing/Creo_Simulation_Live_Beta_Event/PTC_HW_CHECKER.zip

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6 replies

MartinHanak24-Ruby IIIAnswer
24-Ruby III
January 25, 2019

Hi,

update graphic drivers and check again using PTCHardwareCheck.exe utility

ftp://ftp.ptc.com/outgoing/Creo_Simulation_Live_Beta_Event/PTC_HW_CHECKER.zip

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    rahulvish071-VisitorAuthor
    1-Visitor
    January 25, 2019

    Thanks Martin,

    It really helps.

    Rahul

     

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    rahulvish071-VisitorAuthor
    1-Visitor
    February 5, 2019

    @MartinHanak 

    Hi Martin,

    The link for the health checker is not working now, can you please send me another link for that. I had by mistake deleted the file, I need to check that with my colleague system. Thanks in advance for that.

    Thanks,

    Rahul

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