Skip to main content
1-Visitor
March 14, 2012
Question

On-line help very sluggish

  • March 14, 2012
  • 1 reply
  • 1524 views

We have been using Creo 1.0 for about three weeks at our location, and I find the on-line help (Help Center) function to be very sluggish; slow to log in, slow to respond. At one point I couldn't use it for a couple of days, because of a server error. Is this common, or could something be configured wrong at our end?


This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.

1 reply

24-Ruby III
March 15, 2012

Richard,

I suggest you to install the local copy of Help Center.

Martin Hanak

1-Visitor
March 15, 2012

Thanks Martin, I'll tell our system admin.