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ptc-28597311-Visitor
1-Visitor
Oct 16, 2013 2:00 PM UTC
Question

Preview area on open file window

I use Creo 2.0; when I open a file in the open file window appear the preview area.

This happens automatically, also if the function in the config.pro file is disabled.

I kindly ask how to proceed to definitively disable this functionality.

Thanks in advance

Andrea

13 replies

JamesBurcham1-Visitor
1-Visitor
Oct 16, 2013 2:28 PM UTC

You have this setting set to collapsed and its still always showing the preview?

preview+config.png

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ptc-28597311-VisitorAuthor
1-Visitor
Oct 16, 2013 2:33 PM UTC

Yes, it's so. Setting set to collapsed and preview area opened.

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JamesBurcham1-Visitor
1-Visitor
Oct 16, 2013 2:59 PM UTC

Is Creo opening using the desired config.pro file with the correct setting? If so this may work like the graphics toolbar, you may have to close the preview window manually and then save your config.pro setting, before it will take affect.

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ClintWalton1-Visitor
1-Visitor
Oct 18, 2013 2:19 PM UTC

Hi Andrea,

Confirm that file_open_preview_default = collapsed is not being overwritten by another config.pro file of greater priority. You can verify this by selecting "current session" from the Display Filters dropdown in the Configuration Editor. If the option is still set to "collapsed" in the options list then I would advise you to open a technical support case with PTC as James suggested.

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ptc-28597311-VisitorAuthor
1-Visitor
Oct 18, 2013 3:20 PM UTC

Hi Clint,

I verified settings of current section (menu File - Options - Configuration Editor) and file_open_preview_default is always set as collapsed.

I think I'll open a ticket with PTC.

Many thanks.

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hnielsen8-Gravel
8-Gravel
Feb 4, 2020 8:58 PM UTC

I'm have the same issue with some of my systems. but it comes and goes.

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