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SoretteMichel14-Alexandrite
14-Alexandrite
January 2, 2019
Question

Simulation live gives results as zero

  • January 2, 2019
  • 3 replies
  • 19227 views

Hi everyone and happy new year, 

 

I've started the Simulation Live trial program and while following the introduction course, i'm running into a strange issue : results stays at zero for any restriction/load i might try.

In the information message area, i'm getting this message : The material library is not available in the current working directory or the application data folder.

I've commented my usual pro_material_dir option to make sure i'm using OOTB material library. I've also tried to copy the library or the applied material file in the working directory without success.

 

Thanks for any help on that topic.

 

 

3 replies

M
mfischer18-Opal
18-Opal
January 3, 2019

Hi Michel,

 

This issue will likely appear if Creo cannot find the Material folder used by the Ansys Solver.

 

Can you please check if you see the MaterialLibrary folder under the following location?

 

C:\Users\<USERNAME>\AppData\Roaming\PTC\Creo

 

When you assign a material to a model and run the analysis, it will be syc'd in this folder.   You would just use your regular materials as you would normally do.  If that folder does exist, delete it and then start Creo again and give it a try.  This will recreate the MaterialFolder automatically.

 

This is not likely to do with your graphics card.  If it was an issue, you would not have been able to start the analysis.

 

If that is still an issue, let me know and we can jump on a teleconference to sort it out.

 

BTW....are you using the build from ptc.com or from this group?  I updated the build in the group to the production version of Creo 5.0.3.0 which contains the early access version of Creo Simulation Live.

 

Thanks

Mark

 

R
rgrant6-Contributor
6-Contributor
September 11, 2019

I am just running through the tutorial and seeing the same message "The material library is not available in the current working directory" in the log file. I can see no sign of any Material Library folder in the AppData folder being created. Have you any suggestions.

Regards

 

R
rgrant6-Contributor
6-Contributor
September 11, 2019

Solved the problem, it was missing the MaterialLibrary folder from the working directory, it needs this to write material info.

L
L3mming1-Visitor
1-Visitor
May 22, 2019

Hello,

 

I am getting a very similar behaviour. Except, I don´t get any messages in the information message area at all. It just evaluates everything to zery. It doesn´t matter whether I take the introduction course part or one of our company parts. Changing the material didn´t help, deleting the materials library folder didn´t help either. Is there already a solution known for this issue? Graphics driver was updated for Simulation Live, it didn´t recognize it before.

It would be great if someone could help me.

T
ToddKraft16-Pearl
16-Pearl
May 22, 2019

L3mming,

 

A couple thoughts.  Are you putting a fixed support someplace?  If you don't have a fixed support, then the behavior you are seeing would be zero results. 

 

Can you start a session of Creo with no configuration files?  So rename all your config.pro, config.sup, customization.ui files and restart Creo.  This would help rule out some unknown behavior that a config setting is causing.

 

Hope one of these suggestions gets you results,

Todd Kraft

L
L3mming1-Visitor
1-Visitor
May 22, 2019

Hi ToddKraft,

 

thank you for your suggestions and such a quick reply to my question. As for the fixed support, I use the very same boundary conditions as I do for our production parts using standard Creo Simulate 2.0, so this is very unlikely to be the reason. In the test parts of the Simulation Live tutorial I use the suggested boundary conditions. Regarding your other tips, I use a clean, new installation of Creo 5.0.4 with evaluation licenses. Creo shouldn´t use any customized configuration files, as it is not started through our company launcher and thus should use the default files. Nevertheless, I tried it and unfortunately didn´t have any luck. Any other suggestions?

W
WF_142564631-Visitor
1-Visitor
November 15, 2025

hey, 

I am experiencing an issue with running my Creo Parametric software. The simulation feature is not working. Could you please assist me in fixing this problem?

Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald III
23-Emerald III
November 18, 2025

WF_14256463

You are replying to a six year old post. You may have better success if you were to start a new thread and add as many clarifying details that you can.

You may also want to contact your VAR (Value Added Reseller) and see if they can help you trouble shoot your issue.

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