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vnikonov1-Visitor
1-Visitor
December 14, 2016
Solved

Arbortext 6.1 don't run on WinXP SP3

Hi,

after installation Arbortext 6.1 don't run on WinXP SP3,

it is show error message "The point of entrance isn't found in the subroutine GetDateFormatEx in the DLL library KERNEL32.dll".

Do you have any ideas?

GarethOakesAnswer
16-Pearl
December 18, 2016

I note that according to MSDN, the GetDateTimeEx API method is only available since Windows Vista. Arbortext 6.1 is not officially supported on Windows XP, therefore I don't think you can use Arbortext 6.1 with Windows XP.

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3 replies

VladimirN24-Ruby IV
24-Ruby IV
December 15, 2016

Please send your issue to technical support by using PTC's "Case Logger": https://support.ptc.com/appserver/cs/case/case_logger.jsp

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GarethOakes16-PearlAnswer
16-Pearl
December 18, 2016

I note that according to MSDN, the GetDateTimeEx API method is only available since Windows Vista. Arbortext 6.1 is not officially supported on Windows XP, therefore I don't think you can use Arbortext 6.1 with Windows XP.

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vnikonov1-VisitorAuthor
1-Visitor
December 18, 2016

Thank you very much for your answer!

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