Arbortext Editor 6.1 Print Preview No Longer Working

Hi @HS_9625363,

Thank you for your question. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. 

Best regards,

Hello @HS_9625363 

Have there been any changes to the stylesheet between this working and not working?

The errors in the screengrab state where the problem may be.

If this has been working previously as expected? or is this working OK for another user?

This is an old release, but from the wording "The print preview function is no longer working" - it leads me to assume this has worked on this file and environment previously.

You could try clearing the cache as this sometimes corrupts - and also the arbortext.wcf.

Please follow the steps in the Article How to delete a corrupt Arbortext Editor preferences file and cache directory
I hope this helps resolve the issue - if it does please click on 'Accept as Solution'

Best wishes

Alexia

Are you trying to preview a chunk of content that is not typically a standalone structure? For example, a file entity or xinclude outside of its parent context? If so, you may have better luck if you go one level up in the hierarchy of your document and preview the content that contains the reference to it. For example, if you are using DITA, try previewing the containing topic or map.

Usually when you see this error "no pageset specified", it's because the top level element of the content you're trying to preview isn't configured to be viewed as standalone content. In that case, the stylesheet may not have any rules about which page type to apply, so it tries a default pageset which may or may not work OK.