Skip to main content
B
bfriesen18-Opal
18-Opal
March 4, 2019
Question

Arbortext Editor program closes randomly

  • March 4, 2019
  • 2 replies
  • 2222 views

We are having an issue where editor terminates with no warning and closes all open editor windows. After it closes it does create an hs_err file each time. Anyone else have this issue? 

 

Bryon

2 replies

B
bfriesen18-OpalAuthor
18-Opal
March 18, 2019

We have one user that is currently getting a pure virtual error R6025 on a regular basis, then everything closes.

 

Bryon

J
JoachimLoos6-Contributor
6-Contributor
April 25, 2019

Hi Byron,

there is a known issue in Arbortext 7.0 when doing a copy/paste within a document. This is logged as SPR 6490052. Not sure when this is supposed to be fixed, but perhaps upgrading to a newer version will do the trick?

 

BR,

Joachim

Terms & ConditionsAccessibility statement