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ptc-35387761-Visitor
1-Visitor
February 27, 2014
Question

Compatibility

  • February 27, 2014
  • 1 reply
  • 1516 views

I have an old version of IsoDraw (from the Itedo days). I have upgraded to a new version of Windows and have tried to install my version of Itedo IsoDraw but it does not work. Any ideas or suggestions?

Thanks

Garry

    1 reply

    T
    TimPhelps12-Amethyst
    12-Amethyst
    February 27, 2014

    See the compatability matrices at the PTC support web site

    https://www.ptc.com/appserver/cs/portal/index.jsp?tab_id=arbortext

    Specifically see page 2 in

    http://www.ptc.com/WCMS/files/46355/en/Arbortext-Software-Compatibility-Matrices-5.3M220-7.0M090-9.1M180.pdf

    It looks like IsoDraw is not supported on Windows Vista or Windows 7.

    P
    ptc-35387761-VisitorAuthor
    1-Visitor
    February 27, 2014

    Hi Tim,

    Unfortunately I do not have sufficient user priviledges to view those pages.

    So what is the solution?

    Is there a way to upgrade?

    Regards

    Garry

    T
    TimPhelps12-Amethyst
    12-Amethyst
    February 27, 2014

    Garry,

    If you or your company has a maintenance contract, then you or a company representative logs into the PTC web site and goes to Support > Order or Download Software Updates.

    If you do not have a maintenance contract, then you need to contact your sales representative.

    Best regards,

    Tim

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