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ptc-9564621-Visitor
1-Visitor
January 13, 2010
Question

Editor, et al., not opening

  • January 13, 2010
  • 1 reply
  • 1846 views
Editor v5.3 has suddenly stopped opening; Architect and Styler as well. Keeps trying to open .xsd, which we don't use, and won't let me browse to correct DTD. Nothing works to resolve this - not new install, even with all v5.3.0... removed from 'regedit.' Has anyone else had this problem? Suggestions?

    1 reply

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    ptc-26782811-Visitor
    1-Visitor
    March 12, 2010
    Check the variables (APTCUSTOM etc.) to make sure it's not picking up some corrupt customisations. Have a think about what changed in the environment just before it stopped working. Did you try a clean uninstall, restart, install?
    P
    ptc-9564621-VisitorAuthor
    1-Visitor
    March 12, 2010
    That fixed it (cleaning out APTCUSTOM). Thanks!
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