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January 21, 2010
Question

Here is the error message

  • January 21, 2010
  • 2 replies
  • 1259 views
Has anyone seen this error and can you point me in the right direction to resolve it. I can't find anything in the help files that deal with this. If I open the document up in SGML Source, there is no entity file that is preventing up from deleing a row in a table. We can add rows above or below this particular row in the table and delete it just fine, it is just this particular row that we get this error message on. We are using Epic Editor 5.3 M120

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Linda Shashani
Tools and Technology Team
AWS TSS Technical Publications
linda.d.shashani@boeing.com
MC 8A-42
(253) 657-6971

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    2 replies

    January 21, 2010
    You should open a call. Any error message that either says "internal
    error" or refers to a location in the C or C++ source is something that
    should not appear to a customer. And your message does both. There is
    something wrong inside the code. It could be triggered by something in
    your setup, but there is definitely something wrong in the code.



    John Dreystadt
    Software Development Director
    Arbortext - PTC
    734-352-2835
    -
    18-Opal
    January 21, 2010
    Hi Sindy-



    Can you include the table markup, and an indication of which row
    triggers the problem?



    --Clay