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February 4, 2015
Solved

Image href using relative path fails to open in external editor

  • February 4, 2015
  • 1 reply
  • 1609 views

My team recently moved from Arbortext 5.4 to 6.1 M040. With the previous, version we could double-click an image and the image opened in our image editor. Now, double-clicking throws this error:

[A60329] Unable to open document: file:///C:/dita/source/web/task/..\image\image1.png

For context, our file structure keeps the DITA topic types and images in separate folders:

web

concept

image

reference

task

topic

It's as if Arbortext is trying to resolve the image but is appending an absolute path to the topic folder (i.e., task). We must use relative paths in our content so our build servers can create the documentation.

Any suggestions or help are welcome!

Best answer by rdiaz

Hey Dex,

This is a known issue, and is being fixed in our next update:

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS188660

Sorry for the inconvenience!

1 reply

rdiaz5-Regular MemberAnswer
5-Regular Member
February 27, 2015

Hey Dex,

This is a known issue, and is being fixed in our next update:

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS188660

Sorry for the inconvenience!