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1-Visitor
December 16, 2020
Question

Licence Management

  • December 16, 2020
  • 1 reply
  • 3581 views

I urgently need to return an Arbortext Epic 5.3 licence to reallocate it to a different user, however, the site has changed significantly and I cannot find where to return or obtain licences now. I was given instructions by my predecessor but they appear well out of date. I managed to return a licence and obtain a new one about 6 months ago using those instructions but they do not work any more.

1 reply

16-Pearl
December 22, 2020

You will have to lodge a support ticket. The web licensing tools no longer support Arbortext licensing for versions prior to 6.0. The old versions used ELAN licensing, the new versions use FlexNet. FlexNet is the PTC standard licensing mechanism.

24-Ruby III
December 24, 2020