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Partner14-Alexandrite
14-Alexandrite
Mar 8, 2024 9:24 PM UTC
Solved

open_connect() crashes Arbortext

Version: 8.2.1.0

 

I also have installed version 8.1.2.1 in another directory.

 

Opening PTC Arbortext with a client, there is an issue while calling open_connect() which crashes the app leaving me with an error window:

 

editor.exe: Unexpected error: Invalid C -runtime parameter.

TimPhelpsAnswer
12-Amethyst
Mar 20, 2024 1:44 PM UTC

There is an issue in the 8.2.0.0 to 8.2.2.0 release, where using open_connect function.

The error seen is "editor.exe: Unexpected error: Invalid C-runtime parameter."

This is currently scheduled to be corrected in the 8.2.3.0 release. 

See SPR 15239979

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2 replies

GarethOakes16-Pearl
16-Pearl
Mar 10, 2024 9:46 PM UTC

Have you tried a clean install of Arbortext on another machine with a very basic open_connect() string run from the command prompt? If you can reproduce the error in the "out of the box" Arbortext then you will need to create a PTC support issue.

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TimPhelps12-AmethystAnswer
12-Amethyst
Mar 20, 2024 1:44 PM UTC

There is an issue in the 8.2.0.0 to 8.2.2.0 release, where using open_connect function.

The error seen is "editor.exe: Unexpected error: Invalid C-runtime parameter."

This is currently scheduled to be corrected in the 8.2.3.0 release. 

See SPR 15239979

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