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ptc-9539261-Visitor
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October 8, 2013
Question

PDF links

  • October 8, 2013
  • 4 replies
  • 1220 views
Adepters:

We use links in our PDFs extensively and they work great. We've also implemented links from one PDF to another and they work great. One problem we've noted is that they don't always work correctly or at all when the PDF is launched in the browser add-on for PDFs. But, if you set up the browser to disable that add-on and always use the Adobe Reader, there's no problem.

Has anyone experienced this problem with browser add-ons and, even better, found a solution?

Dave Hintz
Siemens

    4 replies

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    18-Opal
    bfriesen18-Opal
    18-Opal
    October 8, 2013

    This might helphttp://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.htmlit explains how to disable the pdf opening in a browser feature.


    Bryon

    P
    ptc-9539261-VisitorAuthor
    1-Visitor
    October 9, 2013
    Thanks Bryon. We know how to disable the browser PDF add-on. We're trying to determine why using the add-on to open a PDF in the browser doesn't work for some users, but works fine for other users. Generally, we'd like to be able to deliver something to customers that works no matter how they set things up.

    Dave
    C
    ClayHelberg18-Opal
    18-Opal
    October 9, 2013
    Hi David--

    I ran up against this a while back. IIRC, the answer lies in the way the links are passed between the browser and the plugin. When invoking a plugin, browsers strip off the query part of the URL (the part after the ?). Assuming you are trying to link to specific pages or named destinations in the PDF, this is where things go pear shaped. In my research, I did not find a way around the problem. I hope you have better luck than I did....

    --Clay
    P
    ptc-9539261-VisitorAuthor
    1-Visitor
    October 9, 2013
    Thanks, Clay.

    Dave
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