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Best answer by VladimirN

 Hi,

 

1. Use case logger - "Open a Support Case": https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log 

2. Article - "Arbortext Publishing Engine Server Optimization Tips": https://www.ptc.com/en/support/article/CS53173 

3 replies

VladimirN24-Ruby IIIAnswer
24-Ruby III
February 11, 2022

 Hi,

 

1. Use case logger - "Open a Support Case": https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log 

2. Article - "Arbortext Publishing Engine Server Optimization Tips": https://www.ptc.com/en/support/article/CS53173 

16-Pearl
February 13, 2022

A reinstall should sort it, otherwise you may be able to register the PE COM server using regsvr32.exe.

15-Moonstone
February 16, 2022

In a command prompt window that is running as Administrator, you can navigate to the editor.exe in bin\x64 and do

editor -RegServer

 

You can also run the PE Configuration tool and it will ask you if you want to register editor as a COM server.