Weird spaces and cursor placement

Forum|Forum|3 years ago
October 14, 2022
3 replies
4035 views

In Arbortext, I've got an odd problem I can't find a solution to. Working in XML, there appear to be spaces after the period in the last sentence of a para. But there are no spaces in the xml. If I put my cursor just after the period and hit backspace, it doesn't delete the period, but instead several characters before that. See screen shots -- instead of deleting the period it deletes the y in "Treasury". I have uninstalled and re-installed version 7.0. Anyone seen this before and have a solution? It gets to be a real problem when trying to edit text in the middle of a para, because the cursor placement becomes meaningless.

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Arbortext Content Delivery

G

GarethOakes

16-Pearl

I've been using Arbortext for around 15 years and have not seen that before. I have an idea though - working from the assumption that you have a custom document type (doctype) installed for working with your XML files. If you load one of the XML samples included with Arbortext, such as Docbook or DITA doctype, does the problem manifest there? If the problem does not occur with the default (out of the box) doctypes then clearly the problem is related to your custom doctype.

A

azibuck

Author

10-Marble

Yes, The problem does manifest there as well. I should mention no one else I work with sees this issue.

G

GarethOakes

16-Pearl

Oh well that is interesting then! I assume you've tried re-installing Arbortext? If a fresh installation still has the issue then the problem may lie outside of Arbortext (e.g. in Windows). The other thing to try is a newer version of Arbortext (8.1 is the latest). You could also try PTC support but I would note your version is old and therefore out of the guaranteed support cycle (meaning, if the problem needs a patch you may not be able to get one).