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16-Pearl
September 17, 2025
Solved

Admin login after installation

  • September 17, 2025
  • 1 reply
  • 263 views

After installing codebeamer 2.1 with psostgresql, codebeamer is running and the homepage http;/localhost:8080/cb is up but when I try to login using the credentials entered during installation there is an error: Invalid User Credentials!

 

Lost password does not send a password reset email.

 

Can create new accounts, but a admin account is needed to compete post-install config.

Best answer by rhart

Found the answer on PTC Support site, codebeamer is shipped with a default system administrator user, not the same one entered during install.

 

Searched the PTC Support site for hours and came up with nothing, but a google search found it straight away - on the support site.

 

https://support.ptc.com/help/codebeamer/r2.1/en/index.html#page/codebeamer/admin_guide/86294.html 

 

 

 

 

1 reply

rhart16-PearlAuthorAnswer
16-Pearl
September 18, 2025

Found the answer on PTC Support site, codebeamer is shipped with a default system administrator user, not the same one entered during install.

 

Searched the PTC Support site for hours and came up with nothing, but a google search found it straight away - on the support site.

 

https://support.ptc.com/help/codebeamer/r2.1/en/index.html#page/codebeamer/admin_guide/86294.html