Codebeamer 3.2.0.2 – How can users view their specific application error messages without accessing server logs?
Hello PTC Community,
We are using Codebeamer 3.2.0.2 and would like to understand how users can view detailed error messages when an operation fails.
For example, multiple users may be logged in to Codebeamer simultaneously using their individual credentials. If a user encounters an error while creating or updating a work item, importing an Excel file, or saving tracker configurations, how can that particular user identify and view the error related to their operation?
Currently, technical error details are available through System Admin → Server Status Dashboard → Download Logs, where administrators can download the log ZIP and search through the log files. However, these files contain technical information and stack traces, making it difficult for an individual user to identify the specific error they encountered.
Our questions are:
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Is there any built-in functionality in Codebeamer 3.2.0.2 that allows a user to view the specific error message related to their failed operation directly in the application?
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Can Codebeamer display a meaningful, user-friendly error message explaining why the operation failed, rather than only showing a generic error?
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Is there a user-specific error history or error notification page where users can view errors from their own operations?
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If this functionality is not available out of the box, is there a supported configuration, API, or customization to achieve it?
Expected behaviour: When a user encounters an error, they should be able to see the specific reason for the failure using their own login account, without requiring System Administrator access or downloading and searching the complete server log ZIP.
Could you please advise how this can be achieved in Codebeamer 3.2.0.2?
Thank you.

