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MS_145716165-Regular Member
5-Regular Member
Sep 15, 2026 9:45 AM UTC
Solved

Configuration Required to Restrict Codebeamer Access to Office Systems/Network

We are using Codebeamer SaaS for our organization and would like to restrict Codebeamer access to authorized company systems only. 

provide the recommended configuration and settings for achieving this requirement in our Codebeamer SaaS environment?

Brian Kampling
Brian KamplingAnswer
15-Moonstone
Sep 17, 2026 2:30 PM UTC

​@MS_14571616 you will need to submit a PTC Support ticket for this. These are public forums for Codebeamer users to support each other.

Brian Kampling | Source Allies Inc. | Systems Engineering Consultant
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3 replies

Brian Kampling
Brian Kampling15-MoonstoneAnswer
15-Moonstone
Sep 17, 2026 2:30 PM UTC

​@MS_14571616 you will need to submit a PTC Support ticket for this. These are public forums for Codebeamer users to support each other.

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Brian Kampling | Source Allies Inc. | Systems Engineering Consultant
    MS_145716165-Regular MemberAuthor
    5-Regular Member
    Sep 18, 2026 3:31 AM UTC

    Thanks. how can i raise PTC support ticket

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    Brian Kampling
    Brian Kampling15-Moonstone
    15-Moonstone
    Sep 18, 2026 5:07 PM UTC

    Go here: https://www.ptc.com/en/support

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    Brian Kampling | Source Allies Inc. | Systems Engineering Consultant
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