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4-Participant
May 21, 2025
Question

Every time a word export template is modified, the word doc it creates has errors

  • May 21, 2025
  • 1 reply
  • 262 views

I'm using one of the default templates for exporting a word document. When I modify the word template, and try to use it for exporting a tracker, the resulting word document won't open, but a new doc is created. It says the document contains unreadable data.

1 reply

Catalina
Community Moderator
June 2, 2025

Hi @RobSal 

Thank you for your question. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

 

Best regards,

Catalina | PTC Community Moderator