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VS_108920001-Visitor
1-Visitor
August 5, 2025
Question

History/Audit trail changes if referenced items are deleted

  • August 5, 2025
  • 2 replies
  • 315 views

Following situation:

Tracker A has a field that references items from tracker B.

An item of tracker A (A*) is created. The field is set to point to several items of tracker B (B*1, B*2, B*3)

The History of item A* now shows that the reference field changed value from nothing to (B*1, B*2, B*3).

Now delete item B*2

Now the History of item A* now shows that the reference field changed value from nothing to (B*1, B*3). (The same version as before)

Expectation: We need the reference for the above scenario




2 replies

B
BKampling_SAI12-Amethyst
12-Amethyst
August 5, 2025

Hi @VS_10892000 
By deleting B*2, you are, in essence, making it as if it never existed, so the history is correct. If you want to keep the reference to B*2, you should close the tracker rather than delete it. Deleting removes the tracker and all references from the database and should not be used when the history of the item needs to be maintained.

    V
    vnamboodheriCommunity Manager
    Community Manager
    August 12, 2025

    Hi @VS_10892000, 

     

    It looks like you have a response from a community member. If it helped you solve your question please mark the 

    reply as the Accepted Solution. 

    Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

    Thanks,
    Vivek N.
    Community Moderation Team.

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