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BR_144378763-Newcomer
3-Newcomer
June 30, 2026
Question

RETINA export template for exporting data has an issue with the font size changing from what it is set to in the template.

  • June 30, 2026
  • 1 reply
  • 39 views

The Word export template is exporting specific information into a table  The table has a font and font size  set.  However, when the data is export certain data items (not all) have the text size changed as they are exported.  And example of this is the item «item.signed.urlKeyId»  This item is consistently changed from a size 6 to size 10 when exported.  I have attempted to set the 'Ignore HTML formatting';  I have added a style to the table and set the font style and size with this as well; I have added a paragraph with a font style and size as well;  None of these attempts seem to help.

1 reply

BKampling_SAI
BKampling_SAI14-Alexandrite
14-Alexandrite
July 1, 2026

​@BR_14437876 would you be willing to share a copy of your template? Without seeing the actual template, it is difficult to troubleshoot.

Brian Kampling | Source Allies Inc. | Systems Engineering Consultant
B
BR_144378763-NewcomerAuthor
3-Newcomer
July 1, 2026

Hi ,

I have shared the template. Please let me know if you need anything else .

TJThielen
TJThielen8-Gravel
8-Gravel
July 2, 2026

Hi,

I've found that when wikitext fields are exported to Word, the rendering uses whatever formatting the wikitext carries in Codebeamer rather than the font/size set on the template's table. Codebeamer's default for wikitext is Arial 10, which is why your wikitext fields are showing up in that font and size. 

There are a couple options for how you could handle this:

  1. Switch the field type from wikitext to plain text. This may not be viable for you, depending on if you need the field to have special fonts, tables, images, or other rich formatting.
  2. Set the font size within the Codebeamer field itself. If you’d like to let codebeamer know which font to use when rendering, it has to be set that way in Codebeamer. To do this, you can switch to the Markup view of the field and wrap the content in an inline style tag: 
    %%(font-size:6pt;)your text here%!

    If you want to try this approach but already have items and/or don’t want to mess with how it looks in codebeamer, you could try adding a new field and applying a computed field such as 

    concat("%%(font-size:6pt;)", Harm, "%!")

Hopefully this helps!

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