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10-Marble
November 11, 2024
Question

"User has no permission to view working-sets" when deleting tracker.

  • November 11, 2024
  • 2 replies
  • 649 views

I made a new CB project which generated several default trackers that I didn't need. When attempting to configure and delete the trackers, I receive a message that states, as attached, 'User has no permission to view working-sets", and the tracker cannot be deleted. For now, I have just hidden trackers that are not relevant.

2 replies

14-Alexandrite
November 11, 2024

Hello,

you can read about Working Set (the needed license and permissions) here: https://support.ptc.com/help/codebeamer/r2.2/en/index.html#page/codebeamer/user_guide/14296583.html

4-Participant
November 18, 2024

Hello,

 

It's because that tracker is included inside Working set. and you don't have enough permission to view the WS.
if u want to remove the Tracker, then u need to ask someone to delete the tracker who has modify access of that WS.

Thanks,
Ankush