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rattmice14-Alexandrite
14-Alexandrite
January 5, 2026
Solved

Viewing the CAD Part in the DPT integration

  • January 5, 2026
  • 1 reply
  • 87 views

I have CB 3.1.0.1 integrated with WC 13.2.1 via the DPT integration and from CB I can click on the linked part to see information about it but I don't have the Creo View widget.  Am I missing something in the configuration for this to be enabled or perhaps an additional extension to install?

Best answer by rattmice

This is controlled by the PreviewConfig.basicPreview setting in the application configuration.  When this is set to true you get a limited view of the Windchill data.  Setting to false solved the issue.  This setting does not appear to be present in Codebeamer 3.2.

 

"PreviewConfig": {
 "basicPreview": true,
 "height": 550,
 "width": 710
}

 

1 reply

Catalina
CatalinaCommunity Manager
Community Moderator
January 13, 2026

Hi @rattmice 

Thank you for your question. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

 

Best regards,

Catalina | PTC Community Moderator
R
rattmice14-AlexandriteAuthorAnswer
14-Alexandrite
January 13, 2026

This is controlled by the PreviewConfig.basicPreview setting in the application configuration.  When this is set to true you get a limited view of the Windchill data.  Setting to false solved the issue.  This setting does not appear to be present in Codebeamer 3.2.

 

"PreviewConfig": {
 "basicPreview": true,
 "height": 550,
 "width": 710
}

 

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