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M
MM_1099107712-Amethyst
12-Amethyst
June 28, 2024
Solved

Wiki page row number visibility difference for logged in and anonymous user

  • June 28, 2024
  • 1 reply
  • 1205 views

Hello team,

we have strange behavior of wiki page appearance for logged in and anonymous user.

If wiki is opened by anonymous user then formatting and text block denote is correct and page shows :

1 Needed Software Packages

1.1 Spaceball Driver for...

etc.

 

Example below:

 

MM_10991077_0-1719574837374.png

 

But after user log in then denote disappear.

MM_10991077_1-1719575189435.png

Is it a bug or wrong page setting?

Codebeamer  version 22.10-SP7

 

thank you

Best answer by alfonso_c

Hello @MM_10991077 , I could not reproduce a situation where the anonymous user would set this preference on a page / browser and had to re-do the same for another page / from another browser. I tested this on codebeamer.com / incognito mode and the pages at https://codebeamer.com/cb/project/CB

 

I assume the anonymous access on your end is setup as per https://codebeamer.com/cb/wiki/86294#section-Managing+Anonymous+User+Access

 

Checking the code, this is a user-level boolean preference (generateOutliners: "true")  stored in the DB and can be queried with:

SELECT * FROM user_pref WHERE user_id=<user_id> AND pref_id=49;

 

In case further investigation is needed, please reach out to us by raising a Support Ticket at https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

1 reply

G
gkosa13-Aquamarine
13-Aquamarine
July 5, 2024

Dear @MM_10991077 ,

 

thank you for your question.

 

Try the following steps:
1.) Login with your user in Codebeamer.
2.) Open the affected wiki pages.
3.) Click on the yellow marked "settings" icon and be sure that you activate the green marked checkbox

gkosa_0-1720178008460.png

4.) Did the above change solved the problem? Let us know please.

 

Thank you.

 

M
MM_1099107712-AmethystAuthor
12-Amethyst
July 11, 2024

Hello gkosa,

thank you for hint.

It works but seems that it must be set for each wiki and anonymous/logged view separatelly.

Is it possible to set it as default?

thank you 

A
alfonso_c14-AlexandriteAnswer
14-Alexandrite
July 18, 2024

Hello @MM_10991077 , I could not reproduce a situation where the anonymous user would set this preference on a page / browser and had to re-do the same for another page / from another browser. I tested this on codebeamer.com / incognito mode and the pages at https://codebeamer.com/cb/project/CB

 

I assume the anonymous access on your end is setup as per https://codebeamer.com/cb/wiki/86294#section-Managing+Anonymous+User+Access

 

Checking the code, this is a user-level boolean preference (generateOutliners: "true")  stored in the DB and can be queried with:

SELECT * FROM user_pref WHERE user_id=<user_id> AND pref_id=49;

 

In case further investigation is needed, please reach out to us by raising a Support Ticket at https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

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